Sydney, Australia — September 2025
WorkfxAI is proud to announce that The Australian Business Journal (ABJ) has named us one of the “10 Australian SaaS Companies Defining the Future of Software in 2026.”
👉 Read the full article here: The Australian Business Journal – 10 SaaS Companies Defining the Future of Software in 2026
A Milestone for WorkfxAI and Australian SaaS Innovation
Australia’s SaaS ecosystem is experiencing rapid growth, with startups and scaleups pushing the boundaries of cloud, AI, and enterprise software. Being recognized in this list places WorkfxAI alongside some of the most innovative SaaS companies shaping the future of technology.
Unlike generic software platforms, WorkfxAI is building the world’s first Retail AI Workforce Platform & Marketplace — turning retail domain expertise into AI agents that can be deployed across the entire business lifecycle.
Why WorkfxAI Was Recognized
1. Vertical AI Agents for Retail & E-Commerce
WorkfxAI empowers retailers and brands to automate tasks across the seven key retail workflows:
- Merchandising & Buying (product sourcing, assortment planning, supplier negotiations)
- Inventory Management (forecasting, allocation, replenishment)
- Marketing & Customer Growth (TikTok campaigns, influencer discovery, loyalty programs)
- Purchase & Order Management (POS, checkout, fraud detection)
- Fulfillment & Logistics (first mile to last mile)
- Customer Service & Loyalty (returns, support, membership)
- Back-Office & Insights (finance, HR, analytics)
Each workflow can be powered by role-specific AI agents such as the TikTok E-Commerce Analyst Agent, Retail GEO Optimization Agent, and Influencer Scout Agent.
2. Bridging Online & Offline Retail
Unlike most SaaS platforms that focus only on e-commerce or only on in-store operations, WorkfxAI was designed to seamlessly connect both:
- Integrations with POS & ERP systems
- Logistics and supply chain platforms
- Social commerce APIs (TikTok Shop, Amazon, Shopify, WooCommerce)
This hybrid approach allows SMBs and mid-market retailers to manage their businesses holistically with the help of AI.
3. Expert-Led AI Marketplace
The WorkfxAI Marketplace enables retail professionals, consultants, and agencies to turn their expertise into monetizable AI agents. Instead of hiring consultants on a project basis, retailers can now subscribe to expert-level AI workflows that operate 24/7.
This model unlocks new income streams for domain experts while giving businesses on-demand access to specialized knowledge.
Quote from the Founder
“Being named among the top Australian SaaS companies shaping the future of software is more than recognition — it’s validation that vertical AI agents are the next evolution of enterprise SaaS,” said Vincent Po Li, Founder & CEO of WorkfxAI.
“Our mission is clear: to give every retailer access to an expert-level AI workforce that helps them compete and grow in a rapidly changing market.”
The Future of SaaS: Where AI Meets Software
By 2026, SaaS will not just be about software tools, but about AI-powered workforces. WorkfxAI stands at the intersection of SaaS, AI, and retail — ensuring that businesses are not just adopting technology, but actively reshaping how they operate.
The recognition from The Australian Business Journal signals a growing acknowledgment that Australian SaaS companies are competing globally by building category-defining platforms.
Key Takeaways
- WorkfxAI was named one of the Top 10 Australian SaaS Companies Defining the Future of Software in 2026 by The Australian Business Journal.
- WorkfxAI is building the first Retail AI Workforce Platform, with role-specific AI agents covering every stage of the retail pipeline.
- The WorkfxAI Marketplace enables experts to monetize their knowledge while helping retailers automate operations.
- Hybrid SaaS + AI approach bridges online and offline retail, from TikTok to POS systems.
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